IT Support Hull
Providing our customers with what they want! Reliability, quick response times and expertise.
We offer proactive, fast and reliable IT support packages tailored specifically to your business needs, taking away all of your IT worries. Our IT support packages deliver a vast amount of knowledge and expertise, ensuring your IT is maintained and managed even when your offices are closed.
IT Support Packages
Our proactive, fast and reliable IT Support Packages include:
Reactive IT Support
- Access to IT support portal to log new tickets and manage & track old tickets
- Remote support
- On-premise technicians
- New, existing and leaving user management
- Fast response times
Proactive IT Support
- Patching automation, applies appropriate patches in the background
- Maintenance of monitor of systems
- Anti-Virus updates
- Geo-Fenced Location Security
- Cloud Back-ups
Dedicated Account Manager
- Procurement of new IT Hardware on your behalf
- Quarterly meetings
- Escalation for all urgent tickets
- Single Point of Contact (SPoC)
- Reporting on performance of hardware
Gain access to our IT experts
Improving your IT allowing you to focus on your business by:
- Effective technical support at a monthly fixed cost
- Quick response times to unresolved faults
- Experts in the IT industry
- Helping you achieve your business goals through IT
- Keep you up to date with latest technologies
Onboarding has never been easier!
Stellar performance from ITMSP, helping us get all of our IT problems in order. We built a new temporary office on our land and we had a P2P link setup the same day.
The team has demonstrated they are a professional, dedicated and customer focused support organisation, all of our pains have gone. We are working so much better in this new configuration.
A truly professional team of people who have taken time and effort to learn the requirements of our business and have tailored their service accordingly, I can’t recommend them enough.
Why Choose Us?
Here are just some reasons why you should choose ITMSP
Get in Touch
If you have any queries please get in touch on 01482 298118 or fill in the form below